The Back Room is a private event venue operated by High Street Hospitality Group (“we,” “us”). This policy explains what information our website, thebackroomphilly.com, collects and how we use it.
Information you give us
When you inquire about an event, you’re taken to an inquiry form hosted by Tripleseat, our event-booking provider. The details you enter there, such as your name, contact information and event details, are shared with us so we can respond and plan your event. Tripleseat’s handling of that information is covered by its own privacy policy. If you email us at info@thebackroomphilly.com, we receive whatever you include in your message.
We use this information only to respond to you, plan and manage your event, and keep the records we need for business and legal purposes.
Website analytics
We use Google Analytics to understand how visitors use our site: how many people visit, which pages they view, how they found us, and whether they click to inquire. Google Analytics uses cookies and similar technologies to collect information such as your browser and device type, approximate location (city level), pages visited, and the website that referred you. Google Analytics does not log or store IP addresses. We use this information in summary form to improve the site. We do not use it to identify you, and we do not use it for advertising.
Google Analytics data is kept for up to 14 months. You can block it with your browser’s cookie settings or with Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout. Google’s use of this data is described at policies.google.com/privacy.
Other services on the site
Our pages load fonts from Google Fonts and show a map from Google Maps. When your browser loads these, Google receives standard technical information such as your IP address. Our website is hosted by a third-party provider that keeps standard server logs for security and operation.
Cookies
Apart from the Google Analytics cookies described above, our site does not set cookies for visitors. If you sign in to manage the website, WordPress sets cookies needed for that sign-in.
Sharing your information
We do not sell or rent your personal information. We share it only with the service providers named above, as needed to run the site and your event, or when required by law.
Your choices
You can ask us what personal information we hold about you, or ask us to correct or delete it, by emailing info@thebackroomphilly.com. We may need to keep some records for legal or business reasons.
Children
Our site is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we update this policy, we’ll change the date at the top of this page.
Contact
The Back Room · High Street Hospitality Group
834 Chestnut Street, Philadelphia, PA 19107
info@thebackroomphilly.com